Privacy policy
Effective November 10, 2026
This policy explains what Sharpd ("we") collects when you use Sharpd and why. Questions: support@sharpd.app.
Data we process
- Photo: analysed once and not stored. See the biometric notice.
- Scores and traits: the numbers and descriptions shown in your result and report.
- Email: only if you buy a report, to send your access link and, if you ask, a 30-day reminder.
- Payment: handled by our payment provider Creem, which acts as merchant of record. We never see your card details.
- Technical data: a salted hash of your IP address for abuse prevention, and anonymous usage events without cookies.
Service providers
- OpenRouter, which routes photo analysis to AI model providers such as OpenAI, Google and Anthropic
- Creem (payments)
- Vercel and Supabase (hosting and database)
- Resend (email)
- PostHog (anonymous product analytics)
Retention
Unpaid scans are deleted within 30 days. Paid reports are kept until you ask us to delete them, or 3 years after your last visit.
Your rights
You can ask for access to, correction of, or deletion of your data by emailing support@sharpd.app. Depending on where you live (for example the EU, UK or California) you may have additional rights, which we honour.
Children
Sharpd is for adults 18 and over. We do not knowingly process data of anyone under 18.